Public
Hierarchical or functional managers, Project managers
Format
Present / Distancial
Group
10 pers. Presential / 8 Distanciel
Duration
1⁄2 day
Certification
Qualiopi
Exercise managerial courage
Educational objectives
01
Développer son courage managérial en affrontant les conversations difficiles : en casd’erreur de faute; de mauvaise nouvelle
02
Apprendre à distinguer l’erreur de la faute
Programme
- Comprendre la différence entre erreur et faute
- Comment débriefer une erreur ?
- Comment gérer un hors-jeu ?
- Comment annoncer une mauvaise nouvelle ?
How can we not see the time spent in training?
50%
Situation
Role play based on situations proposed by participants
30%
Contribution
Explanation of mechanisms and tools: precise, operational, immediately applicable
20%
Questions / Answers
Treatment of specific cases on the basis of questions from participants.
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